Frequently Asked Questions
Everything you need to know about our sustainable style.
What materials are used in KIS Organics clothing?
We exclusively use GOTS-certified organic cotton, recycled polyester, and non-toxic dyes to ensure our fashion is as kind to the planet as it is to your skin.
How long does shipping take?
Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Return shipping is free for domestic exchanges.
How do I care for my organic garments?
To preserve the life of your clothes, we recommend machine washing on a cold, gentle cycle and air drying whenever possible. Avoid using harsh bleaches.
Do you offer international shipping?
Yes, KIS Organics ships to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your destination.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.